Fast callouts when systems fail

TDC offers 24/7 nationwide support to ensure your HVAC systems are always operating efficiently. Our expert technicians are available around the clock, ready to respond to emergency breakdowns and critical issues.

What’s included

Everything below is delivered in-house by our own engineers — nothing subcontracted out.

4-hour response

Guaranteed nationwide, 365 days a year.

Out-of-hours triage

Your call answered and the fault logged immediately.

Nationwide engineers

Dispatched from our Chester and Leeds depots.

Temporary kit mobilisation

Emergency cooling/heating kit brought in where needed.

Our process for 24/7 response

1

Call logged & triaged

2

Engineer dispatched nationwide

3

On-site diagnosis & repair

4

Sign-off & prevention recommendations

Case Studies

FAQs

Answers to the questions we’re asked most about our 24/7 emergency response service.

Any system failure that stops your operation, compromises safety, or risks stock/product — from a data centre cooling failure to a cold room breakdown.

Nationwide, from our Chester and Leeds depots, with a guaranteed 4-hour response.

It can be — response-time SLAs are agreed as part of your maintenance contract, or available on a pay-as-you-go basis.

Chester (HQ)

01244 455 814

Unit 4, Europa Court, Dee View Boulevard, Chester CH1 4NP

See our Chester services

Leeds

0113 511 4236

Building 3, Leeds City West Business Park, Gelderd Road, LS12 6LN

See our Leeds services